website for the over 60s  February 2010
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  Get SatNav Software On
    Your Mobile Phone

‘Off road sat nav’ on a smartphone means no wait for map refresh 

A robust ‘off road sat nav’ – used by outdoor enthusiasts and professionals alike – is now available ready installed on the latest Nokia 5800 high speed, touchscreen mobile phone so it is ready for use and can be operated without taking off your gloves.. The ViewRanger software offers fast map refresh and can be installed on a slim smartphone removing the need for a weighty dedicated device. 

“Professionals such as Search and Rescue Teams have found ViewRanger robust in field operations and like the fact they only need to carry one versatile device – their mobile phone,” explains Craig Wareham of Augmentra, the company behind ViewRanger. “They also mentioned how using a phone with an easy-to-grip stylus makes it easy to use the ViewRanger functionality even when wearing gloves, so we decided to offer the software ready installed in the Nokia 5800 to our other customers. The large screen provides a clear, sharp display, and it has advanced microprocessors that guarantee fast map refresh and searching – reducing both the wait and weight!”

ViewRanger turns the Nokia 5800, or any other S60 Smartphone, into a fully-featured trail navigation system with Ordnance Survey mapping. You can plan routes directly onto its digital OS maps, or discover and download annotated trail guides from the ViewRanger route library. The built-in sports computer will tell you how far you’ve walked, how long you’ve been out, and give details of speed, pace, heading and altitude. 

“The unique BuddyBeacon is a particularly popular feature in these arctic conditions,” says Craig. “It lets people at home see exactly where you are while you’re out, and raise the alarm if you don’t return when agreed. You can also use it to keep tabs on other members of your party if you split up.”  

If the landscape is obscured by a snowy blanket, ViewRanger’s 3D Panoramic view will provide a labelled virtual vista, enabling simple identification of hills, villages, lakes, and other points of interest, even at a distance. The software integrates with the phone’s camera to geo-tag your photos, and show exactly where you were in ‘the big freeze of 2010’.

The ViewRanger Great Britain Handset bundle includes digital Ordnance Survey 1:50,000 scale mapping of Great Britain with ViewRanger software, pre-installed on a Nokia 5800 touchscreen phone (provided without SIM card), plus a Krusell Classic leather case, and costs just £340.

 ViewRanger self-select mapping for a range of European and international territories from £20.

You can see which phones are compatible with the software by visiting the website:
www.viewranger.com/phonesupport.php

You can buy the software from www.viewranger.com and  download it to your  PC, or get it delivered on CD in the post, and then transfer it to your phone using a wire connection.

Alternatively, it can be delivered on a memory card which can simply be inserted into the phone - this option does incur a small charge. A final option is to purchase over-the-air tokens which enable users to download mapping directly to their phone via the 3G network.

Solar Powered
Mobile Phones

At last -  a range of environmentally-friendly mobile phones with solar power chargers where a percentage of your monthly contract payments goes directly to local renewable energy projects. It's something that should appeal to every green conscious man and woman coming into 2010 - with all the current press on global warming, the phone is incredibly relevant and a step in the right direction for anyone thinking of making their next purchase.
 
To give you more information, C Mobile (www.cmobile.co.uk) is a one-stop-shop for the best eco mobile products and services and their extensive range of phones are fabulous because:
 
1.  £1 a month from each phone contract is donated directly to local renewable energy projects in your area.    
2.   All handsets come with a Pico solar-powered energy pack which trap the power of the sun in the day allowing you to charge your phone 'off grid' when you get home or on the move.
3.   All handsets come with Energy Star-approved mains adaptors that stop      chargers when they are fully charged saving energy and money.
    
Lots more information about C Mobile's unique phone packages can be found at www.cmobile.co.uk

        What's Next
      For Broadband?

  

The UK's leading broadband experts have named mobile broadband, faster fixed-line speeds and the BBC's iPlayer as the highlights of the last decade, with the keyword for the next one being 'convergence'.

 

Broadbandgenie.co.uk spoke to key decision makers at ISPs including Virgin Media and TalkTalk, as well as leading industry analysts, about an amazing 10 years on the internet.

 

Genie editor Chris Marling said: “It's mind-boggling to think BT introduced its broadband service in 2000, at just 0.5Mb. Less than a decade later, Virgin Media release a service 100 times faster! Something that started out as the ultimate nerdy technology is now a staple part of the British diet. But while the speed advances have been huge, it's how we use it that's really significant.

 

“While mobile broadband was also hugely important, I think software such as the iPlayer and Skype, as well as websites like Amazon, Wikipedia and Google, have brought the internet to the world. Their simplicity of use and reliability have hastened the almost universal reach of the web.

 

“But looking ahead, network and technological convergence will mean even better speeds and all kinds of cool gadgets and home technologies. Social networking and video conferencing through your television, as well as 3D and multi-angle TV, are now closer to reality than science fiction. Home entertainment, as well as the way we communicate, will continue to evolve at an incredible rate.”

 

On the 'noughties', senior analysts at Juniper Research and Analysys Mason agreed with TalkTalk senior director of products and strategy Sylvain Thevenot that mobile broadband was the biggest breakthrough, driving access and allowing people to stay in touch across the world with ease, even on the move.

 

Unsurprisingly, Virgin Media broadband director Jon James and BE Broadband head of operations Tom Williams talked up the remarkable advances in fixed-line internet speed over the last decade. Director of Eclipse Internet Clodagh Murphy and head of marketing at Kingston Communications Richard Griffiths agreed the launch of the iPlayer was the broadband moment of the decade.

 

The importance of convergence going forward was unanimous with our experts. Exciting advances in mobile broadband technology, fixed-line speeds and consumer products look set to simplify and enhance the broadband experience for everyone.

Advances in both mobile and fixed-line technology will be swift, having an immediate impact – we could even see the two markets converging completely.

 

For the full report, with insights from a host of top broadband players, visit:
www.broadbandgenie.co.uk

    Interview with TalkTalk 
 director Sylvain Thevenot‏

 
I recently sat down with TalkTalk's senior director of products and strategy, Sylvain Thevenot, for an in-depth interview.
 
The interview covers a number of controversial and topical subjects,including TalkTalk's recent distribution problems with its fixed-line phone/broadband products; problems with international call centres;mis-selling; the future for Tiscali customers; TalkTalk Pro; the renewed threat of Tesco Broadband; and the company's plans for 2010.
 
On its connection problems – which in some ways mirror its previous problems when offering 'free' broadband – Sylvain outlined plans to clear everything up very early this year.
 
Problems with international call centres are talked about in great depth, with some interesting claims that the quality of phone lines and the call transferring processes were to blame, rather than accent problems. Sylvain goes as far as saying that its Indian call centre staff are more “tech savvy” than those elsewhere.
 
There is good news for Tiscali customers, some of which will get better speeds as they are moved onto TalkTalk's LLU lines. Generally, in 2010, TalkTalk customers can look forward to software advances such as more powerful parental and security controls.
 
Finally, there are some frank opinions about the entrance, again, of Tesco into the fixed-line broadband market.

Chris Marling, Broadband Genie

 

VIDEO - Stephen Fry talks about Web2.0
Understanding The Internet:
Stephen Fry: Web 2.0

           Your Computer  
      Questions Answered
 
 
       computer problem    
        
 
My PC’s Freezing!
Q1.   My PC freezes several times a day and I have to power down and then restart it. The only thing that I have done that could have caused this was to upgrade Kapersky Security Suite 2009 to 2010. I removed all Kapersky files first before installing 2010 from a CD. What should I do to fix the problem?
Kate J, London

Hi Kate,
I've not used Kaspersky Security Suite before, but there are a few posts on their support forums reporting similar issues to yourself.  From what I can tell, the freezing happens when the program scans your computer.  I've not managed to find a definitive solution for this issue, so I would advise contacting Kaspersky for help. 
http://www.kaspersky.com/

Downgrading Internet Explorer
Q2. I am currently using Internet Explorer 7, and  I want to upgrade to IE8. But I would like to be able to revert back to IE7 if necessary whilst still keeping all my bookmarks and Norton toolbar. If I download IE8, would it erase IE7?
Mike P, Birmingham

Hi Mike,
Microsoft have published a guide on how to uninstall IE 8 here:

http://support.microsoft.com/kb/957700
I think your bookmarks will survive this process, but make a backup just in case.  Find out how here if you're not sure:
 
http://www.ehow.com/how_4481107_back-up-favorites-internet-explorer.html

You may need to reinstall the toolbar.

Service failure
Q3.  My computer has been working fine until I turned it on the other day and put my password in, and then a box appeared with the message ‘The user profile service failed the logon. User profile cannot be loaded.’ I have tried System Restore, but for some reason it will only go back to 18 November and I can’t restore to an earlier time. This is causing me big problems because I depend on the information from earlier dates.
Nicola L, Glasgow

Hi Nicola
,
This tutorial should help you fix the problem:

http://www.vistax64.com/tutorials/
130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html


Copying over email contacts

Q4. Can you tell me how I can copy my email contacts/address book from my PC to my laptop, using a USB memory stick?
Alan M, Reigate

Hi Alan
,
It's difficult to say without knowing which email program you're using on your machines.In most email programs, the address book/contact list section will have Import & Export options in one of its drop-down menus.  You'll be able to export your contacts to a file, use your USB stick to transfer that file  to your laptop and then import the file on the laptop.

Connecting to wireless hotspots
Q5. Until now, I have not used my laptop outside my home where I have a wireless connection to a router, with a firewall, anti-virus and spyware protection software installed. Because I don’t know anything about connecting in a public place, which I would like to do, I would like to know how to set up a connection with a public wireless source and also if I should take any additional security precautions. Also, how do I find out where a hotspot is located?
James R, Manchester

Hi James
,
This site should help you find hotspots around the country:
http://www.hotspot-locations.co.uk/   The thing to bear in mind with public hotspots is that regardless of the protection on your computer, the data sent between the hotspot and your laptop could be monitored by anyone else connected to that network at the time.  While hacking of this nature is probably not as common as the media would have you believe, you should always be careful.

See our Wireless Security guide for more information on this: http://www.plus.net/support/broadband/
wireless_broadband/secure_home_network.shtml#public


Slow Windows
Q6.  My computer is running very slowly and everything takes ages to load. I had an mp3plugin.dll error, which I think I’ve sorted by carrying out malware scans. And, in addition, I have no sound at all on my computer. Windows does not come up with its usual annoying noise and I can’t play any music. I think that an error or a virus may have caused my machine to lose a driver  or something. I have run AVG anti-virus software  bt it didn’t make any difference. My computer is running Windows XP Home Edition.
Jenny A, Harrogate

Hi Jenny
,
It sounds like removing the malware damaged your Windows install.You could try a system restore (to a time before the problem was present) or if you have your Windows CD then you may want to try a repair install.  See here for information on how to do this:
 
http://michaelstevenstech.com/XPrepairinstall.htm#RI

Note the warnings on that page and make sure you back-up your personal files and data before going any further. If these solutions don't help fix the problems then unfortunately all I can recommend is a full re-install of Windows.

Hijacked email
Q7.  When I sign on to my mail.com account, the address bar in Internet Explorer changes to
 https://my.screenname.aol.com/_cqr/login/psp?a=% 
followed by a lot of letters and numbers. Is this normal or has my email account been hijacked? Also, when I was connecting to the internet to send this, ZoneAlarm popped up with the following message ‘ZoneAlarm has blocked an inbound pIng from the IP address 10.156.104.172. Should I be worried?
Howard D, Hastings

Hi Howard
,
You are right to wonder about this (it's always good to be vigilant when logging into a website) but in this case it looks like there's nothing to worry about.  Mail.com services are now provided by AOL and they are in the process of moving existing customers to the new system.  They should have emailed to tell you about changes to the service as from what I can tell the webmail system is quite different. If you check the ZoneAlarm logs, you'll probably see that pings are blocked all the time, these are nothing to be concerned about and it shows that your firewall is doing it's job.


Sharing files and printer
Q8.
I would like to connect my Acer laptop which is located on the ground floor and is running Windows XP to my PC upstairs that is running Windows7. I am hoping to e able to access my files and my Canon printer. I have ally my IP addresses and WEP keys and my laptop connects by wireless to the BT Home Hub, but how do I tap into the router to access my files and connect to the printer? I have tried lots of times but without any success.
Peter H, Edinburgh

Hi Peter
As long as both machines are connected to the same router, you should be able to follow this guide and setup sharing easily:

http://www.howtogeek.com/howto/windows-7/
share-files-and-printers-between-windows-7-and-xp/


Your technical questions answered by the Plusnet Digital Care Team. Visit http://support.plus.net for all your Internet-related setup problems.

If you have a question:
Send it to me at:
murray60@live.co.uk

      Social Networking
     video chat
While you’ve likely heard the buzz about social networking, you may feel a little bit left out when you hear people discussing other social networking Web sites like MySpace and Facebook. You might be asking yourself, “Why should I join the world of social networking?” and “How do I know where to begin?” You may also be concerned about sharing your personal thoughts and information with people you don’t know. Though social networking can be a public experience with many, it can also be a private experience where you control who can view your page or profile. 

Sites like Facebook are getting the most buzz right now, but there are hundreds of different activity-based sites that contain elements of social networking.  Maybe this will help. I have identified 3 different personalities and the types of social networking that might fit into their chosen activities: 

1) The Connector 
These are the people who still send holiday cards to old school classmates, and they always get a phone call when an old friend is passing through town. They’ve kept up with address changes and have probably upgraded from their little black book to an email contact list, but there’s still one or two people who they’ve fallen out of touch with over the years.

Where to start: 

Why not increase those connections with Reunion.com or Classmates.com? These sites can help you find the people you’ve been wondering about and you can even start a group for your high school or college class. Or, through LinkedIn.com you can connect with your co-workers, colleagues, and other business contacts who have similar interests or business goals.
You can share your latest digital photos by putting them line at:   
www.flickr.com or www.snapfish.com 
and then inviting your friends to view the pictures. You can restrict the viewing to those you share the information with if you prefer. 

2) The Expert  
Their friends and family are always calling and emailing to ask for advice about one or more particular areas of expertise.

Where to start: 

You already spend a good deal of time responding to emails, so why not start a blog or online journal that will give great tips and advice to your friends and family? Some of the most well-known sites include
www.blogger.com and  www.wordpress.com . You can set up your blog to be open to the internet world or private for only those you invite. 

3) The Socialiser
These are the people that like to share their lives with their friends and keep up with the latest scoop.
Where to start: 
You’ve probably heard of others using Facebook. It used to be just for college students, but this social restriction no longer applies.

It’s easy to sign up at 
www.facebook.com and then search for your current or long lost friends. You can add pictures, thoughts, and updates on your life. You can restrict viewing to only those friends you select, so don’t worry about your information being open to the world. 

And why not join up to the Sixtyplusurfers Chat & Socialise page where you will be able to meet up with people of your own age and interests.
 

   

 

  Sharing Photos Digitally

sharing photo on the web

One reason digital pictures are so popular is because they are so simple to share. One minute the picture is in your camera, the next it's gone around the world to a friend. People hundreds and thousands of miles away can see your pictures minutes after you take them.

Here are the best ways to share your pictures digitally.

Sharing pictures by e-mail 
No longer do you have to type a long e-mail message to describe an event. Now, you just attach a digital picture—and then write a long e-mail message about how easy it was to take and send the picture.

Advantages of e-mailing pictures:

It's simple, especially with software such as Kodak EasyShare software

It's fast

It's inexpensive

Disadvantages of e-mail pictures:

You can send only a few pictures at a time

You shouldn't send pictures with large file sizes

One small catch is the file size of the picture. Normally you don't want to send a large picture file, because it could take a long time for your recipient to download it. Our procedure for e-mailing pictures below gives you all the particulars.

Sharing pictures with an online album

An online album is the digital equivalent of a photo album. Well, almost. Its big advantage is that your pictures are on the Internet (that's online) and that anybody anywhere that you give permission to can see them—for free. Most commercial album sites, such as KODAK EASYSHARE Gallery, also let people order prints of your pictures.

Advantages of an online album:

Anybody you select can see the pictures

Good for showing lots of pictures at a time

Free viewing

People can order their own prints

You can adjust and edit pictures

Easy to transfer pictures to an online album

Disadvantages of an online album:

Uploading lots of pictures to an album is slow without a high-speed connection

Some sites limit the length of storage based on how much business you do with them

But not just anybody can see them. The commercial album sites are password protected, so only the people you select can see your pictures.

But don't use only an online site to store your pictures. An online site is ultimately a commercial business under somebody else's control. For long-term storage, your photos should be under your control. An online album is a great way to share pictures, but it's not a great way to back them up for permanent storage.

Sharing pictures on a CD 

Most people share digital pictures electronically using e-mail or an online album. That's fast and easy, but it somehow lacks the personal touch. You can add that personal touch by giving a CD with photos on it as a gift.

You can even create a special CD cover with the person's name or their photo. There are two ways to create CDs:

Have an online photo service create a CD from your online album

Do it at home with a CD writer

Advantages of a CD album:

Puts a personal "gift" touch to your pictures

Holds hundreds of pictures

Holds large picture files suitable for printing

Provides durable, long-lasting storage

Disadvantages of a CD album:

Requires special equipment or an extra cost if using an online photo service

Doesn't allow "instant" sharing

The Right Way to Email Digital Photos

One of the first things new digital camera owners want to do is start sharing their digital photos with friends and family. Of course, the easiest way to do that is by email.

Often, the new digital camera owner will take their enormous multi-megapixel files straight from the camera and attach them to an email, sometimes CCing their whole address book. The unsuspecting recipient may not appreciate this, especially if their ISP puts a small limit on the size of email attachments they can receive. Many times, these large attachments will clog the recipient's inbox, making it impossible for them to access their remaining mail.

There are two solutions to this:

The easiest is to simply scale copies your photos down to a reasonable size that will fit on most screens and take less time to download. (You can delete these smaller copies after emailing them.)

Users of Windows XP or Windows Vista have a way to do this built right into the operating system, and many photo-cataloguing programs have a send email feature that will also resize copies of the pictures before sending them. If you need a free program to resize many photos, try Easy Thumbnails and this tutorial.

Alternately, you could scale copies of the photos down and post them to a photo-sharing site such as www.flickr.com.  Posting photos to the Web is a better solution if you have many photos to send, or when you want to share the same group of photos with many different people.

Most photo-sharing sites will automatically downsize very large images or offer a choice of sizes to the viewer. If you already have personal Web space (check with your ISP), you will find lots of free or inexpensive software to build a Web photo gallery for you.
 
 

ASUS Boosts Battery Life and Performance of Eee
 PC™ Seashell Netbooks
 

 Asus netbook in car

Exclusive Super Hybrid Engine Technology Works in Synergy with New Platform to Deliver Battery Life of Up to 14 Hours

 ASUS announced that its multi-award winning Eee PC™ Seashell Series of netbooks—which include the Eee PC™ Seashell 1005P, 1005PE and 1001P—is to feature Intel’s second generation Atom™ platform. The new Intel® Atom processor N450—when used in concert with ASUS’ exclusive Super Hybrid Engine technology—will substantially extend the battery lives of every model in the Seashell range, making them ideal travel companions and taking ASUS’ promise of all-day computing a decisive step further.  

Exceptional Energy Efficiency for All-day Computing 

Eee PC™ Seashell models equipped with the new Intel® Atom processor N450 will also feature ASUS’ proprietary Super Hybrid Engine (SHE). SHE tailors the Eee PC™ Seashell’s energy consumption patterns to suit any task at hand, optimizing energy efficiency and reducing power usage by up to 15%. Together, SHE and the Atom™ processor N450 enable the Eee PC™ Seashell to deliver up to 14 hours of battery life on a single charge. 

"We're pleased to be working closely with ASUS, the Eee PC pioneers who helped drive this new category of computing, and are continuing to innovate with the second generation Intel Atom platform that delivers longer battery life and better performance," said Mooly Eden, Intel corporate vice-president and general manager of Intel's PC Client Group. 

Excellent Features, Design and Ergonomics for an Unmatched User Experience 
Asus Eee Seashell

The updated Eee PC™ Seashell will feature dual operating systems, enabling it to boot into Windows 7 or Express Gate. The latter boots up in just 8 seconds, allowing users to surf the web, browse their photos, as well as chat and play games online almost instantaneously.

Using the Eee PC™ Seashell is as comfortable as it is breathtaking to behold. It sports a chiclet keyboard*, which ensures user comfort all day long. For its superlative ergonomics, design quality, finish and innovation, the entire Eee PC™ Seashell Series was recently honored with a 2010 iF product design award—an award known the world over as a seal of outstanding design. 

Going Beyond Hardware—Extending the Experience 

The Eee PC™ Seashell experience is taken further with the ASUS Access service. Services such as the ASUS AP Bank, Game Park, ASUS @Vibe, ASUS Wi-Fi service, ASUS WebStorage, and ASUS Safeguard are readily accessible through the Access services shortcut preinstalled on all Eee PC™ Seashell netbooks.

The extra 500GB* of free ASUS WebStorage offers users drag-and-drop convenience when sharing files. It can also be configured to perform automatic back-ups, making computing easier than ever before.