Sixtyplusurfers - the online magazine for the over 60s   February 2012
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Which Mobile Should
            I Get Now ?
 
   mobile phone
The mobile phone market is a veritable minefield, with customers bombarded with features, tariffs and extras. How do you cut through it all to find the right phone for you?

What Do I Want From a Mobile Phone?
The modern mobile phone is a camera, a picture messenger, fashion accessory, status symbol, music and video player, Internet surfer and games platform. One the main reasons why choosing a mobile phone is such a nightmare is because it is not a device for just communicating anymore.

The key to deciding which mobile phone is for you is to ask yourself what you want from it. Do you want look super sophisticated - or like you have more money than sense - with a super flash miniature entertainment centre with all the latest features or do you just want a basic model that does the job of telephoning and texting without any fuss?

There are three broad types of user, and phones are available that cater to each:

Basic – those users who just want a phone to make and receive calls and whose feature needs only extend to basics like text messaging, voicemail and an alarm clock.

Cutting Edge – users who want to take advantage of the latest technological features, such as camera, colour screen, Internet access, touch screen and who want their phone to look stylish.

Business – users who need their phone to act like a miniature laptop or electronic filofax, such as by including computer connections and Internet access.

Monthly Contract or Pay as you Go Tariff?
One of the most important questions to ask yourself if how often are you likely to use the phone. This will first help you decide whether you want a ‘pay as you go’ or monthly contract phone.

Pay as you go is usually the best bet for the more basic phone user who doesn’t plan to make too many calls. Users just pay for what they use and they’re not tied down to a contract and monthly line rental, and won’t be lumbered with a bill every month. The downside is that you have to pay for your own phone – which wouldn’t be expensive if you stick to basic – and the call charges are generally higher.

For those that plan to use their phone frequently and crave the latest technology then a monthly is the best option. In return for committing to a fixed-term contract – the shortest is 12 months - with monthly line-rental, you get lots of cheap calls offers and are able to pick up the latest phone equipment at a fraction of the price. Generally speaking, the higher line rental you commit to the cheaper your calls and the better the handset.

Negotiating ‘Free’ Offers
Many first time buyers are lured by all the ‘free’ offers that accompany contract phones, but it’s important to remember that the money saved is just offset by other expenses.

The handset may seem free but the mobile phone operator just takes the money from you by alternative means, such as the revenue they receive from the monthly bill. Don’t be blinded by offers, but instead work out how much you will pay over a contract period. Remember contract phone costs soon mount up.

Choosing a Network
Whether it’s Vodafone, O2, Orange or T-Mobile, a network is a key component in your experience as a mobile phone user - it is responsible for quality of signal coverage and customer service you receive for example - and so choosing the best and most appropriate is crucial. When choosing a network it is worth considering their coverage in your area and what networks your contacts are on, because same network users are entitled to cheaper calls.

Choosing a Model
Choosing a mobile phone involves a lot of considerations before you even get to thinking about the handset itself. Once you do and are faced with an array that is suited to your tariff, price and network demands, it is worth considering several factors to help single a good mobile that has the features you want:

Battery life – the battery power should be able to keep the phone running for between 40 and 100 hours between charges.

Call screening – this facility enables users to know who’s calling before they decide to answer.
Camera – the ability to take photographs is a hugely popular feature of modern phones.


Colour screen –a colour screen is unnecessary unless you plan to view pictures or video or just want a bit more clarity in your display.

Hands-free – useful equipment if you need to use your mobile while driving or another activity that requires two hands.

Internet access – are you planning on using your mobile to access the Internet?

 

           Computer & Phone Tips

        Readers Questions

   computer problem
 

Q1: Which printer should I get?

I am thinking about getting a printer to connect to my computer, but I have no idea which type to buy. Should I get a laser printer? I am wondering if this would be the most economical option as I only want black and white prints. What do you recommend?
Jackie P

Hi Jackie,

If you only want to print in black, white and grey then a mono laser printer although more expensive in the purchase price will offer the lowest running costs over time, and be much cheaper than an inkjet printer. The initial costs of the printer and replacement toner cartridge will be more expensive than an inkjet, but the toner will need replacing a lot less frequently. Most manufacturers quote around 1,500 pages per laser cartridge which costs around £50, while you would be lucky to get 300 pages out of a £20 inkjet cartridge. And I would recommend the HP P1102w laser printer for you to purchase.

Q2: Why isn’t Caps Lock shortcut working?

I have read that when you have typed in a row with Caps Lock turned on accidentally, you can reverse this by highlighting the text and pressing F3. But when I try this on my computer it does not work. Is there a setting that I need to enable or switch on somewhere that I have missed?
Jamie L.

Hi Jamie,

If you are using Microsoft Word, then the shortcut is Shift+F3 to change the case of the characters.

Q3:What is the difference between Wi-Fi and LAN?

I have been looking at USB Wi-FI adapters. What is the difference between a LAN port adapter and a Wi-Fi transmitter aerial? And which is better?
Michael R

Hi Michael,

A USB port adapter is designed to put an Ethernet port on a computer that does not already have one. This would be useful if your Ethernet port is broken or you are using an old PC that doesn’t have one.

You can buy higher-gain aerials to increase the range of your wireless signal, normally in one direction. Not all wireless network adapters and routers have an external aerial connection. Those that do often have the aerials built in to the box, which is inefficient. In this case, a Wi-Fi transmitter could well prove useful.

Q4: Should I be worried about cookies?

I have been using McAfee anti-virus software for a long time now. And once a week I do a full scan and there are never any problems reported. But three weeks ago, at the end of the scan,  it showed a tracking cookie had been fixed. And the following week, the same thing happened again. On the most recent scan, it found four tracking cookies and reported four fixes.
I have gone a number of years with nothing found, so the fact that these are appearing now is a concern to me. Do I have anything to worry about or are these tracking cookies harmless? 
Jim A.

Hi Jim,
A cookie is a small piece of computer code that has been dropped into your PC by a website that you have visited. Most cookies are harmless and they are there to save your basic settings, preferences and your shopping basket as you move around the website.

But tracking cookies are a little different. They are also picked up from a website you have visited, but they reside on your computer and report back details of your visits to other sites as well.

They are not in themselves harmful – they will not damage your computer and you won’t be at risk from viruses. But it is a matter of privacy.  If you feel that the privacy of your computer has been compromised then you can allow McAfee to do exactly what it has done, which is to delete them.

Q5: Where has the sound gone from my PC?

I have an old Windows XP computer and until recently has been working fine. But last week, my login sounds disappeared and now it will not play music at all. I have checked the speakers on another computer and they are fine.
How can I fix this problem?
Roberta F.

Hi Roberta,

Go to Services by opening the Start menu, then click Run and type ‘services msc’. Check that Windows Audio is set to Auto and is being shown as ‘Started’.  

Q6: Can I share my broadband?

My son has just been given a laptop and he connects to the internet using Wi-Fi. I also have a laptop, but I used a wired connection because my laptop doesn’t have a built-in Wi-Fi.  If we are simultaneously streaming video, there are times when one of us has to stop soothe other one can watch. Is there any way of splitting the Bandwidth in two to stop this happening?
Sydney R.

Hi Sydney,

The router is already splitting your broadband connection. You get a finite amount of bandwidth from your ISP and this has to be shared between the computers on your network. If there is a conflict between the two machines, it means that the total bandwidth is not enough to cope with the load.

There are a few things you can try. Consider asking your ISP for more bandwidth. This would mean putting you on a faster package,which would cost you more money.

Otherwise, see if either you or your son can reduce the quality of your stream. This will reduce the bandwidth that each of you  take up.

You could also try increasing the length of the buffer. BBC iPlayer will let you switch between ‘Lower’ and ‘Normal’ bandwidth. Simply click on the option under each programme.

Q7: Why is my touchpad not working?

I have an Acer Aspire One netbook running Windows7. Recently the touchpad stopped working after I downloaded an update. I have tried reverting to the factory settings, and I have also checked the Acer website for a solution, but it still does not work. So what do you suggest I do about the problem?
Gina L.

Hi Gina,
Looking at the keyboard of an Acer Aspire One, I found that the key combination of Fn+F1 opened a Help menu. This then listed several other hot-key combinations. One was Fn+F7, which enables or disables the touchpad.

Try this combination to see if it enables it again. You could also try opening the Mouse Settings in Control Panel, to see if any of those have been changed or could be responsible.

If you have a question then send me an email to:
murraysixty@hotmail.co.uk
 

 

Sixtyplusurfers Competition

 Win Kaspersky ONE
   Security
 Software


 

Sixtyplusurfers has teamed up with Kaspersky to offer one lucky reader the chance to win Kaspersky ONE to ensure you stay safe online.

With cyber criminals devising more ways to steal people’s data, it’s getting harder to protect yourself online. The best way to counteract these threats is to invest in a top security solution, which is why we are offering Kaspersky Lab’s top online security package.

Kaspersky ONE is a universal security system to fit all your digital needs making using the internet safely, simple and easy. Nowadays most people have several devices connected to the internet at home, including PCs, laptops, smartphones and tablets - this security system protects all of your devices in one package and retails at £79.99.  

Top tips for staying safe online from David Emm, senior security researcher at Kaspersky Lab:

1.     Got protection? This may seem obvious, but security software is the new “black”. It helps you stay fully protected against malware, spyware, hackers and identity theft. And don’t forget to perform regular updates and scans.

2.
     Password strength matters. Use secure passwords – a different one for each Internet service. Set passwords to include 8-14 upper & lower case characters and numbers. Don’t use any words that are in the dictionary—they’re too easy for hackers to guess.

3.
     Protect your family. You stop your children from talking to strangers on the street – you should do so online too. Be aware of the potential dangers of the net from online bullying to paedophiles. Take parental control over the sites you don’t what your children to look at by using the parental control feature in your online security product – it’s an easy way to avoid disaster.  

4.
     Click with care. If you’re checking your email or talking over instant messenger, make it a practice to avoid clicking on links in messages from people you don’t know. These links could lead you to a malicious website and result in malware installing on your computer.

5.
     Practise safe online shopping. When you’re going to buy those new killer shoes or the latest toy for your tyke, make sure you purchase from a reputable online retailer. You always look for a URL that starts with "https" and has the lock symbol when entering your credit card details or other personal information.

6.
     Socialise safely. By now, we’ve all had a bad link or two sent to us over our favourite social network. Utilise your social network’s security settings to their optimum level. Do you really need to display every detail about your life? And perhaps more importantly – do your children?

7.
     Keep your privates, private. A good rule of thumb: Don’t post anything online that you wouldn’t want to see on the front page of your local newspaper! This includes your personal phone number, email address and street address, your holiday plans– and maybe also  your bikini-clad, beach holiday pics.

8.
     Stomp out spam. Most Internet Service Providers & security software programs have anti-spam technologies. The spam blocker will help prevent fraudulent emails from showing up in your Inbox tempting you with fake lottery wins or promising certain body-part enlargements.

9.
     Be careful how you surf. Open wireless networks are called ‘open’ for a reason: anyone can connect, including hackers. If you do have to use one, use a password manager to store passwords and enter them for you automatically. This will prevent data being captured by cybercriminals using a keylogger.  And only enter personal information on secure sites – look for the “https”.

10.
  Handle personal information with care. Beware of online sites that ask you to enter too much personal data. Read the small print – they may be selling on your personal details to third parties resulting in even more email spam and cold calls.

For more information:
Visit www.kaspersky.co.uk


    To Enter the Competition
  Simply answer the following
              question:


What is the name of the software that provides protection against internet threats?


a) Blog
b) Casper
c) Kaspersky
d) Internet Security

  For Your Chance to Win

Tell us the name of the security software. Then send in your answer, together with your full name, postal address and telephone number by clicking on the special red email address as shown below:

sixtypluscomp@hotmail.co.uk

 Please fill in the subject box 
of your email with the title: 
 Software Competition (Sixtyplusurfers)

Competition Terms & Conditions
1.
 Please let us know if you do not wish to receive any further correspondence from Kaspersky.
2. We do not accept automated entries.

 

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